Returns
You have to take enough risks in life, this purchase shouldn’t be one of them.
Safe Ride 4 Kids offers a 45-day return window with free returns or exchanges on feature products within 15 days of purchase (US orders only). Try out the RideSafer or Tummy Shield and if you aren’t happy just fill out the form below, a prepaid return shipping label and instructions will follow via email, if applicable.
Further details
Exchanges
We are happy to exchange your order if you decided you ordered the wrong size RideSafer for your child. Please fill out the form to the side within 15 days of your purchase and make a note that you want to exchange your order for another size. We will send a return label and upon receipt of the original purchase will ship out the new item.
Free exchanges are not applicable for
- late requests,
- international orders,
- Open Box orders or
- accessory products.
Returns
Once an order is shipped, POM Package Protection insurance is not refundable. ALL returns are subject to inspection and final approval by Safe Ride 4 Kids with the following conditions:
Free returns within 15-day trial period on feature products:
- Refund for the original purchase price may be issued if:
- return is requested within 15 days of the date of purchase,
- the products must be new or like-new condition with no signs of wear,
- the product is in the original, untorn packaging,
- with the registration card (please cut cord if you remove) and all parts, accessories and manuals included.
- Refunds will be issued by a credit to “Your Account” depending on method of payment used.
- Returns requested within the 15-day trial period need to be received at Safe Ride 4 Kids within 15 days of the return request or it will be subject to return shipping fees and restocking fees as if outside the 15-day trial period.
- Shipping costs on your initial order are non-refundable.
When customer is responsible for return shipping cost:
- After the 15-day free trial period.
- Safe Ride 4 Kids provide a prepaid shipping label and deduct shipping cost from the refund.
- All international returns, including returns from overseas military addresses.
- All accessory products, including TravelSmarter Boosters.
- Subsequent return labels when a return was missing an item or a wrong item was returned.
- If an item is returned after a previous free exchange.
We recommend you use a carrier with tracking if purchasing your own return shipping. Safe Ride 4 Kids is not responsible for merchandise lost or stolen in transit.
Return Condition/Cleaning/Restocking fees are applicable for:
- Return Condition fees of up to $20/product may be applied:
- Product returned without all the original packaging (ie. if the packaging is missing)
- Product returned missing the registration card or torn registration card
- Products returned with signs of use (i.e. slightly worn labels) but still resellable as Open Box
- Products returned but missing pieces necessary for use or resale.
- Return Condition fee varies depending on whether it’s a piece we can replace and at what cost
- Any returns that require cleaning to make resalable will incur a $20 cleaning fee.
- Restocking fees of 7% may be applied:
- Returns received more than 30 days after date of purchase
- Multiple fees may apply if product returned fits more than one (ie. it was returned after 30 days and the accessory bag is missing, total fee will be $30)
When are returns not accepted:
- 45 days after date of purchase.
- Previous return authorizations will be void, if the product is not received within 45 days from the date of purchase.
- If a late return is accepted, a 15% restocking fee plus the cost of return shipping will apply.
- Returns received without prior notification and approval will not be processed for refund or exchange.
- Discounted Open Box and Discontinued items are sold “as is” and all sales are final.
- Products returned with visible signs of wear (i.e. stains, worn fabric or labels) may not qualify for a refund. In which case, customer can pay for shipping to return product to them, if desired.
- Safe Ride 4 Kids reserves the right to deny any return.
This return policy is subject to change at any time at Safe Ride 4 Kids’ sole discretion.
effective date 9/15/19
If your return request is past 15 days, we will send you a return shipping label and deduct the cost from refund. If you prefer to use your own shipping, please let us know.
We respond to all form submissions, if you do not see a response within 24 business hours please check your spam folder — or go ahead and whitelist @saferide4kids.com now.
Manufacturer Warranties and Damaged Items
Tummy Shield
Tummy Shield warranty covers products sold by any authorized seller in the U.S. Warranty covers items that may affect the safety performance of the device. Product blemishes (scratches, discolorations, spots, etc.) are not covered by warranty.
- For 1 year from the date of purchase, if you have proof of purchase.
- Warranty only applicable
- with proof of purchase from an authorized retailer
- for original owner of the product
- Warranty not applicable for any product purchased from an unauthorized retailer including unauthorized sellers on sites such as eBay or Amazon.
If a replacement product is required, it will be shipped to you at our expense after the faulty product has been returned to us. If you believe you have a warranty issue, please contact us with the details, images and your order number. If you purchased elsewhere, have a copy of your receipt ready when we get back to you.
Current authorized sellers in the U.S.:
- Safe Ride 4 Kids
Interested in becoming a retailer?
RideSafer Travel Vest
Safe Traffic System, Inc Limited Warranty – effective date 8/1/23
Safe Traffic System, Inc., warrants that their products will be free from defect in materials and workmanship for a specified period, commencing from the date of purchase. The duration of the warranty coverage varies with the status of registration of the product.
- For 1 year from the date of purchase,
- if you mail in a postage-paid warranty card within 30 days of purchase
- or if registration card was not received but proof of purchase from an authorized retailer is available.
- For 5 years from the date of purchase, if the customer has registered the product online within 30 days of purchase
- Warranty only applicable
- with proof of purchase from an authorized retailer
- for original owner of the product
- Warranty not applicable for any product purchased from an unauthorized retailer including unauthorized sellers on sites such as eBay or Amazon. (Safe Ride 4 Kids is an authorized retailer and does have an Amazon store.)
Manufacturer warranty subject to change. Please visit RideSafer manufacturer’s warranty page for additional details or changes.
For warranty service, contact the manufacturer directly.
Did you register your RideSafer vest? If you need to register your vest, click here.
